This Privacy Policy explains how Ethora, operated by Pahal Silk Mills, Surat, Gujarat, India, collects, uses, and protects the personal information of visitors to ethora.in (the Website).
By using our Website, you agree to the collection and use of information as described in this policy.
1. Information We Collect
Information You Give Us
Name and email address when you fill out the contact form
Email address when you sign up for our newsletter or store launch notification
Any messages or feedback you send us directly
Information Collected Automatically
IP address and browser type
Pages visited, time spent on the site, and how you found us
Device type such as mobile, desktop, or tablet
This information is collected through cookies and tools like Google Analytics.
2. How We Use Your Information
We use the information we collect to respond to your messages and inquiries, send you store launch updates if you opted in, send our newsletter and blog updates with your consent, improve our website and content, and understand how visitors use the site.
We do not sell, rent, or share your personal information with third parties.
3. Cookies
Our website uses cookies, which are small text files stored on your device. They help us improve your experience and understand how people use the site.
Essential Cookies are needed for the website to work properly. Analytics Cookies help us understand visitor behaviour through tools like Google Analytics. Preference Cookies remember your settings.
You can turn off cookies in your browser settings at any time. Some parts of the website may not work correctly without them.
4. Third Party Services
We use a few trusted third party services that may also collect information. These include Google Analytics for traffic analysis, Google Search Console for SEO monitoring, and email platforms for newsletters. Each of these has their own privacy policy.
5. Data Retention
We keep your personal data only for as long as needed for the purposes in this policy, or as required under Indian law including the Information Technology Act, 2000.
6. Your Rights
You have the right to access the personal data we hold about you, ask us to correct any inaccurate information, request that we delete your data where applicable, and unsubscribe from emails at any time using the unsubscribe link in any email we send.
To exercise any of these rights, contact us at support@ethora.in
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you think a child has shared information with us, please contact us right away.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with a new Last Updated date. We recommend checking back periodically.
9. Contact
If you have questions about this Privacy Policy, please get in touch.
Ethora / Pahal Silk Mills, Surat, Gujarat, India Email: pahalsilkmill(AT)gmail(DOT)com